Designed a dedicated app that helps doctors diagnose patients' problems by analysing their daily activities and past health records.
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Understanding the user
The objective was to create a user-friendly, streamlined app with comprehensive features for users. The project began with qualitative research to understand users' needs and challenges, particularly the difficulties doctors face when diagnosing patients with existing tools. The design process involved secondary and primary research, including interviews with healthcare professionals and patients. Problem statements, hypotheses, goal statements, and affinity diagrams were developed to address core issues, such as cluttered interfaces, inaccurate data, and limited features in competitor apps.
What features can be integrated without cluttering the interface?
How can data be filtered and sorted to make it easier for doctors to examine?
What makes the app incompatible with all ages?
How can these challenges be resolved?
Meeting the users
Ishaan from India, a 51 year old project manager
Ishaan from India, a 51 year old project manager
"Healthy life, yet this condition came without reason"
Ishaan lives in India with his wife and two sons. He was diagnosed with stage 3 hip arthroplasty. He is neither an alcoholic nor a smoker, yet the cause of his condition remains unknown. It was later observed that a majority of cases with similar issues were reported after receiving the COVID-19 vaccination.
Thomas from India, a 27 year old businessman
Thomas from India, a 27 year old businessman
"Doctors still can’t find the cause."
Thomas, a young businessman in India, noticed sudden swelling in his right thumb. He is healthy, fit, and mindful of his diet. He observed that his thumb joint swells while using a desktop mouse or carrying something in his hand. Despite undergoing scans, doctors were unable to identify the cause of the problem.
Camilia from Australia, a 22 year old business management student
Camilia from Australia, a 22 year old business management student
"It was a shock to me"
Camilia, a business management student living away from her parents, experienced unbearable stomach pain one morning. She was admitted to the hospital and underwent laparoscopic surgery for an intestinal stone, which was completely unexpected for someone in her age group.
Hana from South Korea, a 45 year old human resource head
Hana from South Korea, a 45 year old human resource head
"I never realized that rearranging furniture could lead to such severe pain"
Hana, a married resident of South Korea living with her husband and daughter, experienced severe back pain. She consulted numerous doctors and underwent countless scans and MRIs. Her back pain was finally resolved by sports medicine, and it was determined that the cause was her early activities of rearranging heavy furniture at home single-handedly, which strained her back muscles.
Competitive Analysis
Many apps rely on AI or self-diagnosis rather than an experienced individual examining the patient. Several new features were integrated into this project, including doctor access to patient's daily activities, integration of wearables with accurate data, and compatibility with all age groups. Additionally, all medical-related app features were seamlessly integrated without cluttering the interface, making it easy to understand.
The major issues identified in competitor apps include:
Cluttered information and difficulty in understanding the UI
Inaccurate data or human error
Limited additional features
The HEALTH MANAGER app is designed as a one-stop solution, offering feature-rich functionality without clutter, ensuring compatibility for users of all ages.
Information Architecture
Paper Wireframe
Low Fidelity Wireflow
Wireflow for adding an ailment and sharing the report with a doctor through the app.
Usability Study and Iterations
After creating the mockup, a usability study was conducted, and feedback was gathered, leading to several changes. Users wanted the prescription or attached images to be accessible within the report rather than on a separate page for prescriptions. Additionally, the time slot wireframe on the appointment booking page was difficult to select, which was later corrected by adding more white space.
Style Guide
Final Mockup
Takeaway
This app was designed primarily to track your daily activities and help you stay conscious of your health. It also aids doctors in diagnosing the cause of any ailment. The app has ample potential for updates and new features, including the integration of accurate wearable health data (from smartphone health apps to fitness watches). It will also filter certified and medically-approved fitness wearables to provide transparent and accurate data.
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